E.M.P.A.T.H.Y. acronym

E.M.P.A.T.H.Y. acronym

• E - Eye contact
• M - Muscles of Facial Expression
• P - Posture/Position
• A - Affect
• T - Tone of Voice, Touch
• H - Hearing the whole person
• Y - Your response
  • -– Helen Riess, Massachusetts General Hospital